Specializing in tax consulting
and tax preparation

Clients Support Page

you can find here Very important information your should know before calling us, most of your questions are answered here, please take your time to check the content.



Frequent Questions and Answers

The following is a list of the most common questions you may have, just click on the questions to be redirected to the answer

What are the Conditions of the Tax Preparation Service?

I have Questions, but i can find the answer here, What should i Do?

What is the Cost of the Consultation?

How Can I Contact the IRS or NYS by phone?

I Receive a call from IRS requesting payment, Is that true?



What are the Conditions of the Tax Preparation Service?






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What are the Conditions of the Tax Preparation Service?

GENERAL CONDITIONS OF TAX RETURN PREPARATION SERVICE

OUR SERVICE IS LIMITED ONLY TO THE PREPARATION AND FILLING OR CORPORATE OR PERSONAL TAXES WITH THE INFORMATION YOU PROVIDE US WITH

IT IS NOT INCLUDED IN THE SERVICE:

    1. 1. READ OR ANSWER LETTERS FROM THE FEDERAL OR STATE GOVERNMENT OR AUDITS, THIS IS A SEPARATE SERVICE.
    2. 2. ANSWERING TELEPHONE CALLS ABOUT TAX MATTERS DURING ANY GIVEN TIME.
    3. 3. SEARCH FOR INFORMATION ABOUT REFUNDS AND DATES.
      4. THE REFUNDS DON'T DEPEND ON US; WE ARE NOT THE GOVERNMENT.
      5. WE DON'T CALL THE STATE OF IRS TO ASK FOR THE CLIENT'S CASE, THAT'S A SEPARATED SERVICE.
      6. ONE COPY OF THE TAXES IS INCLUDED, YOU SHOULD KEEP IT IN A SAFE PLACE. ANY ADDITIONAL COPY WILL BE CHARGED AND DELIVERED IN PERSON, IF IRS REGULATION ALLOWS IT.

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    I have Questions, but i can find the answer here, What should i Do?

    If you can find the answer to your question here, please call us at 646-379-1381 and Schedule and appointment for consultation, so we can address your questions accordingly.

    Remember all consultations are charged.

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    What is the Cost of the Consultation?

    The Cost of the General Consultation is $50 (Fifty Dollars) per item or Case. Sometimes your questions might include any process, so that process will be charged accordingly to the situation.

    Remember all consultations are charged.

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    How Can I Contact the IRS or NYS by phone?

    Please have in mind that calling the IRS or the NYS, its a process that might take a long time to stablish a comunication with a representative or Agent, because of the high call volume, so i recommend to call as early as possible. Both entities start operations at 7 am on business days, and they are close on regular holidays and Federal Holidays. They have service available in English and Spanish. Tienen servicio en Español. You can check all available phone numbers in the following links:

    If you need to contact the New York State Department of Taxation and Finance you can use the general phone numbers, but have in mind that the State provide a different department system, so you might need to contact an specific type number, so you can use the link to get into the full directory system from the NYS




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    I Receive a call from IRS requesting payment, Is that true?


    IRS URGES PUBLIC TO STAY ALERT FOR SCAM PHONE CALLS. PLEASE HAVE THIS VERY CLEARLY, IRS WILL NEVER AND UNDER NO CIRCUMSTANCES, WILL CALL YOU TO REQUEST A PAYMENT, BE CAREFULL SOMEONE IS TRYING TO STEAL YOUR MONEY.


    For more information please check the IRS web page


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